What to do if you wish to make a complaint

We aim to provide excellent legal services. However, we appreciate that there are times when you might feel dissatisfied.

If that happens, we invite you to contact the relevant head of department to see if things can be informally resolved.

In the event, you are still dissatisfied please contact Tracy Morgan at tracy.morgan@jrlevins.co.uk who will send you a copy of our formal resolution policy.

The policy is attached here for convenience.